While the journey to digital transformation can be challenging, it is the ideal strategy to have in place to streamline operations and automate manual tasks that take away from productive employee time. This not only helps your organization reduce costs, but can improve service and customer experience, drive growth, ensure compliance and even enhance company culture.
According to Statista.com, in 2022, digital transformation spending was expected to reach 1.6 trillion U.S. dollars. By 2026, global digital transformation spending is forecast to reach 3.4 trillion U.S. dollars. And now that it’s 2023, it’s time to roll out your digital transformation goals. Here are the digital transformation trends for the year 2023 and how using a document management system, like Recordsforce Cloud, can help you follow those trends and meet your goals.
1. Use of low-code platforms
Low-code platforms are those that allow non-technical users to deploy software and create their own custom solutions without the need for coding. They are extremely beneficial when it comes to time, cost and scalability. How does a document management system help you to adopt this trend? Once your physical documents are sorted, digitized and that required data is extracted off of them, they are delivered to a low-code document management system. Recordsforce Cloud is completely web-based, there is no software to install for the client machines and no apps to install on any computers, tablets or phones. Users can create their own document review workflows or submission e-forms without the need to be a software developer. These can significantly reduce time spent chasing down information, or following up with colleagues in order to get various documents through your process.
2. Migration to the cloud
Speaking of the cloud, businesses are increasingly starting to rely more on cloud technology. By transitioning to the cloud, you cut expenses, improve accessibility and scalability and increase your security. In a remote working world, it’s important to be able to access what you need on-the-go, while also giving you a secure portal for you employees and outside collaborators to work together. With Recordsforce Cloud, like stated above, your physical documents are scanned and your required data is extracted. This important data is then uploaded to Recordsforce Cloud. Here you can digitally store your documents and retrieve them anytime, anywhere. Recordsforce Cloud is also a workflow automation tool, so work can be routed to the right person in your organization automatically and all those manual paper-based tasks are eliminated.
3. Virtual collaboration
As we know, the adoption of digital technologies has skyrocketed in the wake of the COVID-19 pandemic. Businesses were pushed to transition to remote work, if possible, and transition to any options for virtual collaboration. A document management system allows your staff to work from virtually anywhere without needing to worry about your paper documents in the office. Also within the Recordsforce Cloud are secure collaboration portals. These portals allow you to share sensitive information and documents with people outside your organization when needed, such as auditors or outside vendors. They also provide a consistent and controlled way to monitor these interactions.
4. Improving employee experience
Not only do digital transformations increase efficiency within your processes, but it can also improve your employee experience. Young professionals want a modern and consumer-like work experience that gives them the flexibility and ease to get their jobs done. With a document management system like Recordsforce Cloud, you can improve the employee experience right from the start. The electronic forms and centralized storage within the document management system makes the hiring and onboarding process simple and easy for HR and your new employees. Recordsforce Cloud also lets you work from anywhere, giving you access to the documents and data needed to get your work done. This gives employees the ability to prioritize a good work-life balance while completing their tasks with ease. The automated workflows within Recordsforce Cloud even further lead to an improvement in the employee experience by eliminating manual tasks and being notified immediately and automatically of new work duties. This increases their productivity, while also giving them autonomy because they won’t feel micromanaged by their supervisor. Digital transformations play an important role in improving the employee experience, and when they are truly focused on it can lead to increased engagement and business performance. A document management system like Recordsforce Cloud would give your employees the tools to accomplish their jobs, while giving them the flexibility and autonomy they desire.
Gartner forecasts that, by 2024, hyper-automation will allow organizations to lower operational costs by 30%. By 2025, the market for hyper-automation software will hit nearly $860 billion. If you’re interested in starting your digital transformation in 2023, reach out to our team at Recordsforce!